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Basic Chat Rule Creation and Inspector Window Troubleshooting Webinar: November 30

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edited Dec 20, 2023 6:17PM in Communication Channels

Update: The webinar recording is now available - CLICK HERE to view.

We are pleased to announce our upcoming webinar on Basic Chat Rule Creation and Inspector Window Troubleshooting, the latest offering from the CX Service Solutions Support Webinar Series.

Technical Support Engineer Jamal Martin will lead us through this session. The content is designed for Oracle B2C Service users who are already familiar with configuring Engagement Engine and will cover the following:

  • Creating a basic embedded chat inlay rule
  • Troubleshooting with the Inspector Window tool
  • - Enabling and accessing the Inspector Window Tool
  • - Review of Inspector Window sections
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