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Can we capture a log for "all users" of a specific course via the new Remote capture of SCORM log? — Cloud Customer Connect
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Can we capture a log for "all users" of a specific course via the new Remote capture of SCORM log?

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Summary:

We are using the new "REMOTE CAPTURING OF SCORM AND HACP LOGS" functionality provided with quarterly release 23 and are having a problem configuring the tool to record a log for "all users" of a specific course.

Our goal is to use this tool to diagnose a SCORM communication problem that impacts only a small portion of the participants. Unfortunately, we don't know who will be impacted until the problem occurs, which is why we want the log to temporarily capture data for all participants while the problem is under investigation.

Is it possible to specify only the course and capture the SCORM log for all users who interact with the course?

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