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Lockbox transmission does not exist error

in Receivables & Collections 1 comment

Summary:

We randomly get an error when processing lockbox files. The error message is "Transmission does not exist".

Our process is automated and calls the ERP integration Service, operation = submitESSJobRequest, Job Name = ProcessLockBoxesMasterEss.

After submitting the job, the process waits 30 seconds and then calls the ERP Integration Service, operation = getESSJobStatus, which is returning a Status = ERROR. When we look at the log file it has this error message "Transmission does not exist".

Anyone else encounter this error? Does it mean that the submitESSJobRequest failed, so the transmission never got created? I would think we would get a better error message if the job request failed.

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