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To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Restrict data in Help Desk Requests
We have a requirement wherein we want to restrict the asset data in help desk requests for the specific orgs the user has data access for. We are trying to edit the custom role DSPs to achieve this but it still shows the asset data for all the orgs.
Navigation: Navigator > Help Desk > Help Desk Requests > Create Request > Asset details should be restricted to specific orgs the user has data access for?
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