how to trace the unavailabilty of Chat Agent after login

Guru Gandikota-123973

Guru Gandikota-123973 Member

May 13, 2015 6:10PM edited May 13, 2015 6:10PM in Communication Channels 1 comment

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Best Answer

Jessica Bradley-Oracle Gold Crown

May 13, 2015 7:18PM edited May 13, 2015 7:18PM Accepted Answer

Hello Guru,

Have you seen this link? https://cx.rightnow.com/app/answers/detail/a_id/7110

These reports should help.

-Jessica

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