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Does the Engagement Engine pickes up page content in iframe?

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edited May 21, 2015 8:01AM in Communication Channels 3 comments

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Hi,

we would like use our Engagement Engine on a website which has an iframe included in the website. My question is that if we place the engagement engine js code outside of the iframe, will the EE still search through the web content in the iframe as a condition of the rule to trigger a proactive chat. Or will the iframe blocks any search from the EE code?

Thanks

Matthias

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