Do cancelled invoices need to be unmatched from a PO to stop receipt confirm notifications?
Summary:
Requesters/Managers are getting notified that receipt confirmations are required when purchase orders are in fact received. We noticed that the purchase orders in question have cancelled invoices still matched to them. Since they are cancelled invoices, the amounts of the invoices are $0. Do the cancelled invoices need to be unmatched from the PO in order for the requires receipt confirmation notifications to stop?
Content (please ensure you mask any confidential information):
Example of a notification that was escalated to the requestor's manager:
Version (include the version you are using, if applicable):
23D
Code Snippet (add any code snippets that support your topic, if applicable):