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Withdrawing a learner does not move waitlisted learner to active status

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Hi All,

We recently started facing this issue where: In an offering with capacity rules and maximum possible booked seats, once a learner withdraws the waitlisted learner does not move to active status and remains as waitlisted.

However, as per this document[…]4 moving an active learner to non-active status should move the waitlisted learner in waitlist position 1 to active status.

Is anyone else facing this issue?


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