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Co-browse Launch Buttons - Best Practices — Cloud Customer Connect
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Co-browse Launch Buttons - Best Practices

edited Jun 23, 2015 1:41PM in Communication Channels


To start a co-browse session during a voice interaction, a customer needs to click a co-browse launch button present on the company website. This paper outlines best practices and various options for how this button can be configured to appear on the site.

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