You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Sales orders Submitted from Service request don't have "Customer Item" Populated.

edited Dec 21, 2023 6:07AM in Service Logistics 1 comment

Summary:

Even if Trading partner Item relationship is setup for customer in Item Master, Sales orders submitted/Interfaced from Service Request will not have "Customer Item" populated/defaulted.

This is impacting lot of processing in downstream applications. "Customer Item" needs to be defaulted/Populated for the orders submitted from Service Request also.

Orders submitted from Standard Sales orders UI will be having "Customer Item" populated.

Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):


Code Snippet (add any code snippets that support your topic, if applicable):

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!