Get Started: AI Resources for Oracle Cloud HCM – Go Here
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
In Redwood HelpDesk, want to remove the status look up value ( Closed, Resolved) in the mass update
Summary:
In Redwood HelpDesk, recently enabled the mass update feature Now we need to customize or remove the status lookup value in the mass update feature to restrict the usage of values in the status field (closed, resolved) by the agent when doing mass updates.
How to achieve this?
Please refer the attached screenshot.
Content (please ensure you mask any confidential information):
Version (include the version you are using, if applicable):
Code Snippet (add any code snippets that support your topic, if applicable):
Tagged:
0