What's new in Customer Journeys?

Connect and learn more! ×
Add Assignee Below Participant (which is custom role) not working after 23D — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Add Assignee Below Participant (which is custom role) not working after 23D

Accepted answer
23
Views
2
Comments

Summary:

Our process for some Request New Position approvals is to Add Assignee Below Participant. Since 23D this is not working.

Content (please ensure you mask any confidential information):

When we Add Assignee Above Participant it works, but Below it doesn't - this has only been the case since 23D and only relates where the Participant is an Application Role.

See screenshot below a number needs to be allocated to the Section between 1.5 and 1.6 when we select Apply the Participant where no number is allocated against the Section disappears.

I have checked the Approval Rule, Deleted the Original and Recreated but no change.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!