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Action and Action Reason Page Interaction — Cloud Customer Connect
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Action and Action Reason Page Interaction

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Hello SMEs,

I have noticed this before and just realized again that when creating new "Action", "Action Reasons", and/or "Assignment Status" in the new RUI Workforce structure navigation page is kind a tedious work.

  • When I navigate to the configure actions and click "+ Add" Button (Image 2) and then submit/cancel, instead of returning back to the configure action screen (image 2), I will be viewing again the very top of the screen for workforce structure (Image 3) and then scroll back again at the very bottom of the page which is quite of hassle because I need to do this always if I need to create/update new actions, action reasons and/or assignment status.

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