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Access Denied Login Policy

Dear engineer reviewer, hello!


Cloud account name:cc20291394

username:20291394@qq.com


Because I accidentally turned off the login policy in the settings, when I logged in to Oracle Cloud and the Oracle Cloud password was correct, the prompt message showed Access Denied login policy and I could not log in. This account is very important to me. Please tell me what should I do to continue to log in, is it possible to reset settings to log in? Thank you so much!


When will my issue be processed? Will it not be processed because I am a free user? I am very satisfied with my use of Oracle and will upgrade to a paid user in the future. This is very important to me. Please help me deal with it.

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