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Smart Assistance on Chat — Cloud Customer Connect
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Smart Assistance on Chat

Accepted answer
edited Aug 6, 2015 2:11PM in Communication Channels 2 comments


Does anyone know or have managed to get smart assistance to work on a textbox field on a chat page?

/app/chat_launch - We have a subject field (textbox) and ideally would like to try and provide smart assistance based on information shown in this text box to save our guests waiting on chat?


May 2015

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