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Smart Assistance on Chat

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edited Aug 6, 2015 2:11PM in Communication Channels 2 comments

Content

Does anyone know or have managed to get smart assistance to work on a textbox field on a chat page?

/app/chat_launch - We have a subject field (textbox) and ideally would like to try and provide smart assistance based on information shown in this text box to save our guests waiting on chat?

Version

May 2015

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