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The accrual date selected must be during an active enrollment period. (ANC-3405140) — Cloud Customer Connect
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The accrual date selected must be during an active enrollment period. (ANC-3405140)

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edited Jan 4, 2024 10:23PM in Workforce Management 6 comments

Summary:

We are hitting below error when EE is trying to check their Absence Balance.

"The accrual date selected must be during an active enrollment period. (ANC-3405140)"

Content (please ensure you mask any confidential information):

We are hitting below error when EE is trying to check their Absence Balance.


We can see the balances when we change Balance As-of Date to Last calculation date.

I can confirm that the EE hire date is before the Absence plan enrollment date.

Any pointers?

Version (include the version you are using, if applicable):


Code Snippet (add any code snippets that support your topic, if applicable):

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