Business unit is blank

Summary:

User setup with all the related incentive roles was done and now from the compensation plans trying to create the credit category but observing that business unit is blank

Content (please ensure you mask any confidential information):

from the setup and maintenance 'Manage business unit data access for users' , business unit and roles selection against to the desired user also done. but still unable to see the business unit.

Version (include the version you are using, if applicable):

Code Snippet (add any code snippets that support your topic, if applicable):