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Chat Inactivity

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edited Aug 11, 2015 5:18PM in Communication Channels 4 comments

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Hi Everyone,

I'm trying to set the time in which the chat is disconnected if the customer has a time of inactivity, for example, 10 minutes. I tried this changing the VISIT INACTIVITY TIMEOUT value, but i dont have had succeeded.

Maybe I'm changing the property that is not ?

Can you please help me with this problem ?

Thanks

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