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Cobrowse via mobile?

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edited Aug 18, 2015 4:52PM in Communication Channels 16 comments

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Does anyone know how well Cobrowse works with mobile? We're not using Cobrowse but have a use case. The majority of our customers will be on their phone so the the agent will need to see their browser screen. Is the customer required to install an app or other file for this to occur?

Thanks!

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