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OTM isn't displaying the actual distance covered by the driver after the trip completion. — Cloud Customer Connect
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OTM isn't displaying the actual distance covered by the driver after the trip completion.

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Summary:

We are receiving the events both location-based and intransit-based to OTM from the external system. OTM isn't displaying the actual distance covered by the driver after the trip completion.

We want to calculate the distance of the shipment based on the event location. In case, the driver takes a detour to reach the delivery point the actual miles increase. We need to track the additional/actual miles.

Could you please help us here?

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