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AR Invoice write off SLA

Received Response
edited Jan 19, 2024 8:31AM in Receivables & Collections 1 comment


My AR team is asking that we write off an AR invoice to an expense account, but they are asking that the Debit be to 79000 (Writeoff Prior Year Receivable EX) and the credit be to 14050 (AR Clearing account) but I can't seem to get the segments to pull in correctly/debits and credits are also backwards.

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Does anyone know how to get this to behave properly? I need the Appropriation off of the Receivable account (SH11 in the below example) and I need the debit/credit flipped so that 14050 is the credit and then 79000 is the debit, with the appropriation copied into the distribution from the original invoice receivable line. AR team would also like org value (segment 2, 28024) copied into the 79000 distribution if at all possible, but I think this may not be possible.

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