Thank you for supporting the Cloud Customer Connect Community in 2024. It's a gift to work with you!

Look back
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

MFA Issue; unable to login

edited Jan 13, 2024 1:11AM in Identity and Access Management 4 comments

Summary:

Hello!


I have an ongoing issue that hasn't been resolved for week and I wanted to reach out for support on what to do. I am unable to gain access to my Oracle Cloud free-tier account due to some things involving MFA. I got a new computer so I lost my FIDO key, resulting in being locked out.

Content (please ensure you mask any confidential information):

Here's what it says:

FIDO Authenticator Verification

To verify your credentials using FIDO Authenticator Security Key or Windows Hello, click Verify.


I tried going to a certain part of the site to turn it off but I'm still facing the issue of it asking for the verification.

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!