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The employee's role does not work properly

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we have an issue in production environment.

In test environment, we have created a working custom role that has a security profile based on Public Person (the employee can only search for people who have a User person Type of 'Staff' value).

Using the following tools:

- Manage Implementation Projects

- Manage Configuration Packages

we copied and pasted the role from test environment to production environment.

The role has an anomalous behavior on production environment. By associating the role with a user and logging in, I can correctly display other employees from the directory, but if I try to search for other employees from the feedback request and the global search bar I find no results.

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