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Manually updating waitlist

Received Response
edited Jan 16, 2024 4:07PM in Learning 3 comments


Manually switching waitlisted learners onto main offering.


Hello everyone,

We have an instructor-led course with a capacity of 12. The course was full, however, one learner emailed us to say they could not attend.

Typically, we would withdraw the learner and the waitlist would automatically add the first in line from the waitlist.

However, there are some occasions when we want to manually choose which person from the waitlist we want on the course, so we don't want people to be automatically added.

Today I tried activating the assignment of chosen person from the waitlist - I agreed to increase the capacity to 13 (meaning the new person and the person who cancelled were both on the list). I then changed the maximum capacity back to 12 then deleted the assignement of the person who cancelled.

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