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Syndicated Widget using Engagement Engine Not working in Internet Explorer

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edited Sep 16, 2015 11:34AM in Communication Channels 3 comments

Content

Hi All,

I was successfully able to invoke Syndicated Proactive chat widget using Engagement Engine on Mozilla Firefox and Google Chrome Browser. It is not working on Internet Explorer. I have checked in Internet Explorer versions 9 - 11. 

I ran the Inspector Key script on the browser script window and it is returning the value 'TRUE' .  I have attached the screenshot below.

Can anyone shed some light into this problem.

Thanks in Advance!!!

Code

<code>
<script type='text/javascript' src='//static.atgsvcs.com/js/atgsvcs.js'></script>
<script type='text/javascript'>
    ATGSvcs.setEEID('200106307004');
        (function() {
            var l = '//<your-site-here>.custhelp.com',d=document,ss='script',s=d.getElementsByTagName(ss)[0];

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