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Redwood cover art not updating in Search page

Accepted answer
edited Jan 18, 2024 5:00PM in Learning 19 comments


Cover art updates do not appear on the Redwood Search page (My Learning works well, Browse inconsistently)

Content (please ensure you mask any confidential information):

Hello, after we update the cover art (either via HDL Load or manually) we see that the old one is still visible on the Redwood Search page.

There are two exceptions to that:

  • After you click "Learn more" the picture loads as the banner and then is visible in the Search page.
  • Also, if an employee got the course recommended, the system loads a new picture for both Browse & Search pages.

But without doing so, the system still shows the default cover art on the Redwood Search page and this is a bummer. A person who updated cover art may not have that issue, but others will.

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