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How to enable ProActive Chat? — Cloud Customer Connect
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How to enable ProActive Chat?

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edited Oct 1, 2015 8:43PM in Communication Channels 2 comments

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How to enable ProActive Chat in RightNow console?

How do I go online in proactive chat? Is it different from going online on Conditional Chat? I have conditional login toolbar but that is not working for proactive.

I placed proactive syndicate widget code on a web page, login to chat via toolbar but I don't see myself online on webpage? I wonder if I need to go online in a different place for proactive?

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