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What Conditions on a Sales Order need to be fulfilled for it to be extracted to RMCS — Cloud Customer Connect
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What Conditions on a Sales Order need to be fulfilled for it to be extracted to RMCS

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Hi

Does anyone know what Conditions/Criteria/Status of the Sales Order need to be satisfied for the Order to be interfaced to Revenue Management Cloud Services, when the "Extract Sales Order for Revenue Management" ESS job is run.

We have a requirement where by we want to create a Sales Order for a Service related item (Season tickets) N number of days prior to the season ticket activation date (for example for the renewal if the ticket activation date is 15th FEB, we want to create a Sales Order on the 15th Of JAN), this is so that we can generate a "Renewal Notice" in advance to the customer (i.e. 15th JAN) and send the renewal notice to the customer, wait for a week or so before we create a RMCS contract and Invoice.

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