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Unable to generate Item Structures Import ZIP FIle

edited Jan 26, 2024 8:34PM in Product Master Data Management 2 comments

Summary: ZIP File generation for Item Structure Import is not working. It adds 4 worksheets with data in the same excel but does not create ZIP File


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We are trying to generate a ZIP file for an import of Item Structures FBDI file. The ZIP generation runs, but results in the addition four worksheets with titles "EgpStructuresInterface", "EgpComponentsInterface", "EgpSubCompsInterface" and "EgpRefDesigsInterface". At the end the excel file stays open, but the ZIP file that got created is empty. We have tried with both 23C templates and 23D templates and both are resulting in the same behavior. So far, we don't notice anything unusual with the data file. Tried with different batch_ids and also removing the Start Date value, but the end result is

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