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Console Frozen - Chat Termination Event? — Cloud Customer Connect
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Console Frozen - Chat Termination Event?

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edited Oct 30, 2015 8:37PM in Communication Channels 6 comments

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If a chat is disconnected with an end-user because the agent desktop freezes (or some other cpu error that doesn't allow the agent to continue the chat), what chat termination event is used?

Thanks,

Nick

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