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Why are some users receiving error:OPR4ONWY:U9IM8TAC:U9IM8TAC:U9IM8TAC:U9IM8TAC:U9IM8TAC:OI2DL65P ?

in Reporting and Analytics for ERP 7 comments

Summary:

Some users are receiving Error Codes:  OPR4ONWY:U9IM8TAC:U9IM8TAC:U9IM8TAC:U9IM8TAC:U9IM8TAC:OI2DL65P when attempting to access a OTBI Dashboard. However, other users are able to access the dashboard without issue.

Content (please ensure you mask any confidential information):

We have taken the following steps to troubleshoot:

  • Checked data access and BI roles
  • Cleared cache
  • Attempted different browsers.

None of this has been successful. What else could be causing this issue? How can we fix this error?

Thank you

Version (include the version you are using, if applicable):

Tagged:

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