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OTM picking direct route instead of via cross dock

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Summary:

We have 2 orders which are meant to be planned via Cross dock but when bulk planned they are Picking Direct Route instead of Picking the Itinerary which is via Cross Dock. Both Itinerary are configured from Region to country(Same criteria).

When tried to constraint the Cross dock Itinerary Bulk Plan fails. Is there any issue with Itinerary or any other configuration?

When tried to view diagnostics i see below error...

"Failure No path found: cannot extend with the leg option to a region that is not the end region". Kindly assist.

Content (please ensure you mask any confidential information):

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