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Any way to make Post Chat survey open in chat window instead of new window?

Accepted answer
edited Nov 30, 2015 11:06PM in Communication Channels 1 comment


I'm using the Chat business rules to open a survey upon completion (or cancellation) of a chat.  Management wants the chat to open in the same window as the chat, instead of a new window/tab.

Has anybody done this? Any ideas on where to start?

Mark Ahrens
Keysight Technologies

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