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Synchronization from position is not working

Received Response


Position: Cultural Officer ; Incumbent : Scott

Parent Position: Head of Culture officer ; Incumbent : Michael

I have updated parent position of Scott. On the position level I can see correct parent position which is Head of culture officer. But on org chart the Scott doesn't report to the incumbent of the parent position. The Scott's manager should be Michael who is the incumbent of parent position. But In the org chart , it is showing the manager of Michael.

Configurations in Enterprise and Legal Entity:

  • Enabled to use HCM Position Hierarchy
  • Enabled Position Synchronization
  • Executed the process “Synchronize Person Assignments from Position”

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