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Primary Column in Incident Report of Chat Workspace — Cloud Customer Connect
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Primary Column in Incident Report of Chat Workspace

Accepted answer
edited Jan 14, 2016 10:38PM in Communication Channels 6 comments


In the chat workspace, any incident history report we add will automatically add a Primary column as the first column that allows users to select the radial button and it will assign that incident to the active chat. Is there any way to remove this column?


May 2015

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