Thank you for supporting the Cloud Customer Connect Community in 2024. It's a gift to work with you!

Look back
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Response Alert to Customer During Chat

edited Feb 26, 2016 4:13PM in Communication Channels 5 comments

Content

 

I have used other online chat programs where the browser icon in the taskbar of the customer's computer flash when an agent responds to the customer so the customer will know to look if the chat window is behind other windows during a chat session. Is this possible in OSC chat?

Version

May 2015
Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!