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Response Alert to Customer During Chat

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edited Feb 26, 2016 4:13PM in Communication Channels 5 comments

Content

 

I have used other online chat programs where the browser icon in the taskbar of the customer's computer flash when an agent responds to the customer so the customer will know to look if the chat window is behind other windows during a chat session. Is this possible in OSC chat?

Version

May 2015

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