We'd love to hear from you! Provide  feedback  to earn a badge today. Take our quick survey
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Response Alert to Customer During Chat

Accepted answer
edited Feb 26, 2016 4:13PM in Communication Channels 5 comments



I have used other online chat programs where the browser icon in the taskbar of the customer's computer flash when an agent responds to the customer so the customer will know to look if the chat window is behind other windows during a chat session. Is this possible in OSC chat?


May 2015

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!