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SLA setup for PPM for one specific source -Need your suggestion

in Project Management 1 comment

Hi Experts,

Need your guidance,

  1. Client has setup debit rule based on account segment, and defined the mapping set, where input source is project type and output is GL account segment value, we have around 24 project types.
  2. Credit rule is account combination type, so we have setup as constant, and defined complete account string. And we have provided conditions, based on "Transaction sources", we have around 12 transaction sources.

SLA is working fine,

Now their is one transaction source, which needs debit to derive as constant(account complete string) and credit to be derived based on project type mapping, which is exact opposite of above 2 (Debit and Credit rule) setups.

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