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Standard Text HTML links — Cloud Customer Connect
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Standard Text HTML links

Accepted answer
edited Mar 14, 2016 4:15PM in Communication Channels 14 comments



I've tried to use Standard Text rendering as HTML to provide users with links, however, it seems whenever you create Standard Text with an HTML link in the link target is set up to open in the same window. This means the user abandons the chat to view the link. 

I can't find an option to have the link target open in a new window. Does anyone know how to do this?

Many Thanks,


Service Cloud

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