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Cannot login to toronto console

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Summary:

Hello, I created an oracle cloud account back in 2020 (free trial). I recently came back to use Pay-as-you-go services and would like to switch from free trial status. I have been able to login to https://cloud.oracle.com with my account but it redirects me to https://my-services-mytenantname.console.oraclecloud.com which only displays the classic identity console. When trying to login to the toronto console at https://console.ca-toronto-1.oraclecloud.com to be able to provision VMs, I get an error with my credentials and am not able to login. I have tried to reset my password to no avail (I don't get the emails). I also contacted

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