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How long are free tier account upgrades taking (2024)?

edited Feb 15, 2024 11:55AM in OCI - General 3 comments

Summary: How long are free tier account upgrades taking (2024)?


Content (please ensure you mask any confidential information):

I requested an account upgrade last night due to port 25 being blocked and needing to request a PTR record. (Needing a functional mail server.)

As a free tier user I cannot submit the support requests to get this unlocked so I have requested the account upgrade.

How long should I expect this to take?

n.b. Oracle staff please DM me if you need details that could get this expedited.

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