how to display latest message in report
Summary:
We are building a Service Request Dashboard , in that want to display the messages also.
When we combine the SR subject Area and SR Messages Subject are , it is giving record duplicate data.
Ex: If a SR-0001 is having 4 conversations then in the report it is giving 4 columns , for each message it is displaying the different row.
Here we want to display only latest updated message(Last updated/posted) message.
Content (please ensure you mask any confidential information):
tried the SQL like below:
1) order by "Service Request Message"."Last Update Date" desc limit 1
2)And in the filter of Last updated date , used the max condition : MAX("Service Request Message"."Last Update Date")
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