Category 385
Discussion List
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Markie Awards- We want to put YOU in the spotlight- Nominate now!This year marks the 16th year Oracle will celebrate customer experience (CX), innovation, and excellence in advertising, marketing, sales, service, and e-commerce.It’s a…ChitraHL-Oracle 1 view 0 comments 0 points Started by ChitraHL-Oracle Reporting & Analytics for B2B Service -
Markie Awards- We want to put YOU in the spotlight- Nominate now!This year marks the 16th year Oracle will celebrate customer experience (CX), innovation, and excellence in advertising, marketing, sales, service, and e-commerce.It’s a…ChitraHL-Oracle 1 view 0 comments 0 points Started by ChitraHL-Oracle Reporting & Analytics for B2B Service
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BICC PVO is extracting same delta extract every time irrelevant to Last Extract DateSummary: BICC PVO is extracting the same delta extract every time irrelevant to the Last Extract Date. Below are the two PVO for which we are encountering this issue: 1.…Vivek Gautam 1 view 2 comments 1 point Most recent by Sahithi Kolasani-Oracle Reporting & Analytics for B2B Service -
Need all the columns with CLOB data type in the BICC Extract along with the PVO NameSummary: Hi All, We need all the columns with CLOB data type in the BICC Extract along with the PVO Name in Excel Format. Thanks in Advance :) Content (required): Ricoh …Vivek Gautam 1 view 3 comments 1 point Most recent by Nitin Deo Reporting & Analytics for B2B Service
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View the Milestone Due Date's Time in OTBISummary: How do I get the time stamp of a milestone's due date? Content (required): I need to present in a report the difference between the current time and the milesto…Richard_Page 1 view 5 comments 0 points Most recent by Anand DN-Oracle Reporting & Analytics for B2B Service -
Sales Analytics DashboardHi, Kindly help me out where does the configuration need to be done to setup the hierarchy to be displayed in Sales Analysis Dashboard report For eg I need John in Globa…Mohammed Rafi 1 view 2 comments 0 points Most recent by Mohammed Rafi Reporting & Analytics for B2B Service -
Truncate the Data size to avoid "ORA-12899: value too large for column" in ODISummary: We have a source a file that has more than 4000 char in one column and we trying to load data in ADW but the maximum varchar2 character limit is 4000 char only …Vivek Gautam 1 view 1 comment 1 point Most recent by Vivek Gautam Reporting & Analytics for B2B Service
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How to create custom PVO and add it in BICCSummary: How to create custom PVO and add it in BICC Content (required): How to create custom PVO and add it in BICC Version (include the version you are using, if appli…Vivek Gautam 5 views 3 comments 1 point Most recent by Vivek Gautam Reporting & Analytics for B2B Service
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Linking Custom Fields on the ask a question page on the customer portal pageI have created two custom field on the incident workspace on the agent side, i want to add them on the customer portal on the ask a question page. Am having the below er… -
OTBI - How to get Person_Number for 'People Center Requests' -> 'Primary Point of Contact'?Summary: I am building an OTBI Analysis for Helpdesk Aged Tickets using Subject Area "Service - CRM Service Requests Real Time". How to get Person_Number for the Primary…Vinay Hardas 1 view 5 comments 0 points Most recent by Anand DN-Oracle Reporting & Analytics for B2B Service
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remove rows with 0 value from reportSummary: Remove rows with 0 value from report or remove weekend dates/Saturday and Sunday days only. Content (required): reports Version (include the version you are usi…Marissa Gonzales 1 view 2 comments 0 points Most recent by Marissa Gonzales Reporting & Analytics for B2B Service -
Chat report by Activity level by DaySummary: Is there a chat report that shows the most active time of day and can graph it for me? Content (required): Interval, month/.day/hour (not inclduing weekends) an…Marissa Gonzales 1 view 0 comments 0 points Started by Marissa Gonzales Reporting & Analytics for B2B Service
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How to pass date to ESS Job for Oracle BI reportSummary: We have created a report that takes start and end date as mandatory parameters in the format (MM-dd-yyyy). When we run this report from Analytics Catalog page t…Hardik Gupta 1 view 0 comments 0 points Started by Hardik Gupta Reporting & Analytics for B2B Service -
Actionable infoletSummary: Actionable infolet Content (required): Hi, Is it possible to build an actionable infolet for Service request? Version (include the version you are using, if app…
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Omni Channel - Events ReportSummary: Omni Channel - Events Report Content (required): 1. Omni Service Request and Queue Assignment performance Tile This report would help SR admin to know what is t…User552217-Oracle 11 views 0 comments 0 points Started by User552217-Oracle Reporting & Analytics for B2B Service
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BIP performance recommendations guide v1.0 for FA SaaS (2800118.1) is available on MOS PortalSummary BIP Performance Recommendations Guide is intended for FA SaaS BI system integrators, BI report developers and admins. It covers advanced performance tuning techn…Pavel Buynitsky-Oracle 1 view 0 comments 0 points Started by Pavel Buynitsky-Oracle Reporting & Analytics for B2B Service