Thank you for supporting the Cloud Customer Connect Community in 2024. It's a gift to work with you!

Look back
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

EPMAutomate disconnects after 10 minutes

Summary:


Content (please ensure you mask any confidential information):

Hi all

Our client using EPMAutomate, have noticed that they get disconnected after 10 minutes every time, even though the process used at the time completes fine.

We do not know what could be the problem. Could it be a certificate issue?

They have recently moved to Office 2016 and also upgraded their Citrix environment. However, we are failing to know what could be the cause of the error.

EPMAT-6: Service Unavailable


Version (include the version you are using, if applicable):

24.02

Code Snippet (add any code snippets that support your topic, if applicable):

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!