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When refresh happen on the TEST-PROD env some users are getting wiped out?

edited Feb 21, 2024 5:01PM in Student Financial Aid 3 comments

Summary:

Considering the planned refresh of any environment we are experiencing that users are wiped out and they don't have access to the application.

What are the best practices that need to be taken that will help in this scenario?

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Version (include the version you are using, if applicable):

SFP

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