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Wrong ship to address on pick slip report

edited Feb 28, 2024 2:48AM in Inventory Management 2 comments

Summary:

Pick Slip report displayed a wrong ship to address, linked to a different customer.

Content (please ensure you mask any confidential information):

Pick waves are scheduled daily, sending generated pick slips to warehouse operators.

One day a pick slip printed the correct customer but the wrong ship to address, linked to a different customer.

However when manually submitting the same pick slip from the Scheduled Process jobs, the correct address appears.

Of course sales order has NOT been changed whatsoever, still in its initial version.

Problem cannot be reproduced. Seems to be a temporary bug.

Has this problem ever happened to some of you ?

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