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Facing Issue while accessing the redwood Pending Worker Page

in Human Capital Management 4 comments

Summary:

We have enabled Pending worker Dashboard in redwood which was released in 23C. When HR is trying to access this page, the dashboard doesn't load any data & the page is just processing, nothing comes up. However when Admin is trying to open the page it's working fine.

We have enabled all the necessary configuration & have run the scheduled process which is required for this page to work. Also, the HR user has all the necessary privilege to view the Redwood screen. This is also verified with Oracle on the SR.

Upon investigating further on the security setup of this HR role, we found that there is a custom criteria which restricts the data & when we remove this custom criteria (SQL), the pending worker dashboard is working fine. Removing this custom criteria from role setup is not feasible option for us, we need to restrict data as per business need.

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