Content is taking longer time(Spinning) to load when employee access in Redwood 24A Learning

Summary: Content is taking a longer time(Spinning) to load when employees access Redwood 24A Learning

Content (please ensure you mask any confidential information): When the employee accesses the content(video) in Redwood 24A Learning, it keeps spinning and longer time(10 secs) to load the page and video. Did anyone experience this issue? Do we need to make any configuration changes or run jobs? Any input will be greatly appreciated.

Version (include the version you are using, if applicable): 24A

Code Snippet (add any code snippets that support your topic, if applicable):