Pause Rule is not respecting the Request Ship Date on the Sales Order Revision
Summary:
The issue is the following: We have established an orchestration process consisting of two steps: Wait and Invoice. Specifically, for the waiting step, we configured a rule to release the Pause Task upon the arrival of the Requested Ship Date.
However, we are currently encountering an issue during Sales Order (SO) revisions. When we create a Sales Order Revision and modify the requested ship date, say from T1 to T2, the pause is released at T1 even before T2 arrives. This poses a significant challenge for our customer as the item transitions to the 'Awaiting Billing' status prematurely, ahead of the revised Requested Ship Date.
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