Several items in chat configuration no longer work
Content
In Chat workspaces, under Options, the following items no longer work:
* Automatically release chat after wrap-up
* Automatically close editor after chat is terminated
There is a note: "These options are not active for agents logged into the Enhanced Service Console." The ESC has been out for quite a while, when will these options be available?
Thanks,
Jared
Version
November 2015 Service Cloud
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