Engagement Engine PagePeek/View History
I've followed the following guide to enable page peek and visitor browser history https://cx.rightnow.com/ci/fattach/get/983679/0/filename/Oracle+Service+Cloud_Quick+Guide_Implementing+Visitor+Browser+History+and+Page+Peek.pdf but in the console I still see an error that says please enable engagement engine to access page peek data etc.
The engagement engine works fine for chat. I've created a rule that evaluates page peek first and when I enable log view I can see the page peek is enabled and evaluates to true.
Does any one have any idea of a step I may have missed to get page peek/visitor browser history working?